
What to Expect
Neuropsychological Testing
Scheduling an Assessment
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In order to schedule a patient we must have a completed referral from a provider.
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Once the referral is received, a Frontier Health and Wellness (FHW) representative will contact you to begin the intake process and supply you with the initial paperwork.
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Once FHW receives the completed initial paperwork from the patient/guardian they will contact you to schedule the initial screening appointment.
1. Initial Screening Appointment
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Once FHW has received the initial screening information we will start working on your intake which entails:
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Contacting your medical insurance provider and starting the pre-authorization for services. ​
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Creating any and all Release of Information documents so your provider can request the appropriate records needed for your assessment.
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Creating a payment plan based on your medical insurance coverage and benefits.
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Your screening appointment will entail a full review of your medical insurance benefits and financial responsibilities.
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You will be required to put together a payment plan (a maximum of 4 installments) or pay in full the estimated cost for services at this time.​
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The 1st financial installment (if choosing a payment plan) will be due at this time.
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You will be required to complete all Release of Information forms as well as the FHW Neuropsychological Assessment Intake Forms.
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All other questions or information that is needed from the provider or FHW will be addressed at this time.
2. The Interview
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This will be the first face-to-face clinical assessment with your provider.
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Your interview should be expected to last around 1 hour.
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If the patient is a minor or under guardianship, the provider will meet with the guardians/caregivers as well as the patient. This may require more time.
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The 2nd financial installment will be due at this appointment.
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A NO SHOW or LATE CANCELLATION for your Interview will result in a $200.00 charge.
3. Day of Testing
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You will be notified by your provider or a member of the FHW Team what length of time is to be expected, but be prepared for testing that will last anywhere between 4-8 hours.
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If the patient is under guardianship or is a minor, the guardian must remain onsite for the duration of the appointment.
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To maintain a quiet testing space as well as patient confidentiality, we request that each patient only have one (1) support person with them during testing. This also requires that parents/guardians coordinate alternative care for other children for the duration of the appointment.
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Lunch breaks are provided. There are quite a few restaurants close to the clinic but we do suggest that you bring your own food to preserve time.
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The 3rd financial installment will be due at this appointment.
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A NO SHOW or LATE CANCELLATION for your testing day will result in a $500.00 charge.
4. Feedback Session
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This session will be used to discuss with your provider the preliminary results of your testing.
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This will allow you time to ask questions or get clarification on any of the results prior to the final report being finalized.
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The 4th and final financial installment will be due at this appointment.
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A NO SHOW or LATE CANCELLATION for your Feedback Session will result in a $200.00 charge.
5. Getting Your Report
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Your report will take around 6 weeks to complete. Once completed your report will be ready for pick-up or can be sent via mail. An FHW staff member will contact you to arrange the details.
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An additional copy of the report will be sent to the referring provider.
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If you are needing the report to be sent to other providers please let our team know so we can facilitate the release of records.