What to Expect

Neuropsychological Testing

Scheduling an Assessment

In order to schedule a patient we must have a completed referral from a provider.
Once the referral is received, a Frontier Health and Wellness (FHW) representative will contact you to begin the intake process and supply you with the initial paperwork.
Once FHW receives the completed initial paperwork from the patient/guardian they will contact you to schedule the initial screening appointment.

Once FHW has received the initial screening information we will start working on your intake which entails:
- Contacting your medical insurance provider and starting the pre-authorization for services.
- Creating any and all Release of Information documents so your provider can request the appropriate records needed for your assessment.
- Creating a payment plan based on your medical insurance coverage and benefits.
Your screening appointment will entail a full review of your medical insurance benefits and financial responsibilities.
- You will be required to put together a payment plan (a maximum of 4 installments) or pay in full the estimated cost for services at this time.
- The 1st financial installment (if choosing a payment plan) will be due at this time.
You will be required to complete all Release of Information forms as well as the FHW Neuropsychological Assessment Intake Forms.
All other questions or information that is needed from the provider or FHW will be addressed at this time.

This will be the first face-to-face clinical assessment with your provider.
Your interview should be expected to last around 1 hour.
If the patient is a minor or under guardianship, the provider will meet with the guardians/caregivers as well as the patient. This may require more time.
The 2nd financial installment will be due at this appointment.

A NO SHOW or LATE CANCELLATION for your Interview will result in a $200.00 charge.

You will be notified by your provider or a member of the FHW Team what length of time is to be expected, but be prepared for testing that will last anywhere between 4-8 hours.
If the patient is under guardianship or is a minor, the guardian must remain onsite for the duration of the appointment.
To maintain a quiet testing space as well as patient confidentiality, we request that each patient only have one (1) support person with them during testing. This also requires that parents/guardians coordinate alternative care for other children for the duration of the appointment.
Lunch breaks are provided. There are quite a few restaurants close to the clinic but we do suggest that you bring your own food to preserve time.
The 3rd financial installment will be due at this appointment.

A NO SHOW or LATE CANCELLATION for your testing day will result in a $500.00 charge.

This session will be used to discuss with your provider the preliminary results of your testing.
This will allow you time to ask questions or get clarification on any of the results prior to the final report being finalized.
The 4th and final financial installment will be due at this appointment.

A NO SHOW or LATE CANCELLATION for your Feedback Session will result in a $200.00 charge.

Your report will take around 6 weeks to complete. Once completed your report will be ready for pick-up or can be sent via mail. An FHW staff member will contact you to arrange the details.
An additional copy of the report will be sent to the referring provider.
If you are needing the report to be sent to other providers please let our team know so we can facilitate the release of records.