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Billing and Insurance

Insurance and Billing 

  • At Frontier Health and Wellness (FHW) our contracted providers do see out-of-network clients but please know that being out-of-network does affect your benefit level and it is best to consult with your insurance company about those benefits.

  • FHW contracted providers are not set up to take Medicare, Medicaid, or DenaliKid Care.

  • Patients are ultimately responsible for the financial obligations of your treatment, such as deductibles, co-payments, co-insurance amounts or any other patient responsibility indicated by your insurance carrier.

  • We advise you to contact your insurance company prior to starting services with an FHW contracted provider to verify your individual plans coverage. 

  • Providers submit billings as independent practitioners.  Please ensure you are using the providers name (see below) when inquiring about coverage with your insurance company as Frontier Health and Wellness is not the direct care provider.

    • Dr. Hjellen – Frontier Health Services

    • Dr. Spencer Augustin – SRA D.O., LLC

    • Victoria Swatek – Beyond Barriers Counseling

    • Olivia Harris - Olivia Harris, LLC

Private Pay Clients – Please contact FHW directly for information on the costs of treatment.

Questions about your Invoice?

Alaska Billing Services Logo

Billing and payments for Frontier Health and Wellness contracted providers are managed through Alaska Billing Services​

You can contact this department by phone at:

(907) 563-1777 or toll free at 888-783-1777

You can also email them at:

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